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FAQ

Can Moissanite Be Used in Engagement Rings?
A. Certainly! Moissanite makes a stunning choice for engagement rings, offering brilliance, durability, and a touch of sophistication that lasts a lifetime.

Is there a Warranty for Moissanite Jewelry?
A. Yes, we stand behind the quality of our moissanite jewelry with a comprehensive warranty. Your satisfaction and peace of mind are our top priorities.

Are Moissanite Stones Graded Like Diamonds?
A. While moissanite doesn't have the traditional diamond grading system, we meticulously select and offer stones with excellent cuts, clarity, and color within the DEF range, ensuring each piece meets our high standards.

Tell Me About Your Design Process.
A. Our design process is a blend of artistry and craftsmanship. From inspiration to creation, our skilled artisans infuse each piece with sophistication, ensuring your jewelry is a true work of art.

What is the Refund Process if I'm Unsatisfied?
A.  Your satisfaction is our priority. If, for any reason, you're not delighted with your purchase, our hassle-free refund process ensures you receive the exceptional service you deserve.

Can I See Real-Life Photos of Your Moissanite Jewelry?
A. Certainly! Our instagram account @miyamajewelry showcases real-life photos of our exquisite moissanite jewelry, allowing you to envision the beauty and sophistication that awaits you.


How Do You Ensure Ethical Sourcing of Moissanite?
A. We are committed to ethical practices. Our moissanite is carefully sourced, ensuring transparency, fair conditions, and environmental responsibility, so you can wear your jewelry with pride.

Tell Me About Your Packaging.
A. Unveil sophistication with our thoughtfully designed packaging. Each piece is elegantly presented in our signature deep blue jewelry box, adding an extra touch of luxury to your MIYAMA experience.

What Materials Are Used for Your Jewelry Settings?
A. Our jewelry settings are crafted with precision and sophistication. Choose from a selection of high-quality materials, including white gold, yellow gold, rose gold, and platinum, to complement your style.

What Makes MIYAMA's Design Aesthetic Unique?
A. MIYAMA's design aesthetic is a blend of sophistication and warmth. Each piece tells a story, celebrating uniqueness and embodying the vision of our Japanese wonder woman founder.

Tell Me About Your Commitment to Sustainability.
A.  Sustainability is at the heart of what we do. From using 100% recycled precious metals to our ethical sourcing practices, our commitment ensures your jewelry is not just beautiful but consciously crafted.

How Does Moissanite Hold Up Over Time?
A.  Moissanite is not just a momentary beauty; it's enduring. With exceptional durability and resistance to scratches, abrasions, and breakage, your moissanite jewelry is designed to stand the test of time.

Can I Mix and Match Different Stones in a Custom Design?
A.  Absolutely! Unleash your creativity. Our artisans can skillfully incorporate various stones into your custom design, ensuring a sophisticated and harmonious blend of elegance. Please e-mail us at support@miyama-shop.com.


A. Does moissanite lose its shine?
Moissanite does not lose its sparkle and continues to shine as the months go by. The clarity and color of the stone will not change over time, but as with any gemstone, stains on the stone's surface can inhibit its brilliance. However, moissanite is resistant to oil, making it less prone to fogging and easier to clean.


A. What is moissanite?
Moissanite is a rare natural mineral composed of silicon carbide (SiC), discovered by Nobel Prize-winning chemist Dr. Henri Moissan in a crater created by a meteorite impact in Arizona. Moissanite, due to its structure, has excellent durability and is 2.5 times more brilliant than diamonds. It is also significantly less expensive than diamonds and in recent years has been widely used for fashion jewelry as well as engagement rings.


Is moissanite durable?
A. Moissanite is one of the most durable gemstones available. Diamonds have a cleavage property that can cause them to crack or chip upon impact during normal use, but moissanite has no cleavage property and boasts superior toughness compared to diamonds. Moissanite also has a high Mohs hardness rating of up to 9.6, which indicates the surface's susceptibility to scratching, making it ideal for engagement rings and other jewelry worn daily.


Can you tell the difference between Moissanites and Diamonds? 
A. Moissanite passes as a diamond when using a diamond tester that detects thermal conductivity. This is because, unlike other gemstones such as cubic zirconia, it has a high thermal conductivity. Such moissanite (silicon carbide) is similar to diamond in appearance and characteristics, but it is composed of a different substance than diamond (carbon). Moissanite, which is extremely durable, brilliant, lustrous, and heat resistant, has gained popularity among people due to its attractiveness as a gemstone.


Can I tell a moissanite from a diamond?
A. Moissanite and diamonds are so similar in appearance that it is difficult to visually distinguish them, but they can be identified using a device called a moissanite tester, which is used to distinguish between the two. Another method is to use a loupe to look at the top of the gemstone from an angle. In moissanite, you will see two slightly blurred lines, indicating double refraction.